Key Responsibilities:

• Thoroughly clean and sanitize guest rooms, including dusting, vacuuming, and mopping floors, changing linens, and restocking supplies.
• Inspect rooms for maintenance issues and report them to the housekeeping supervisor.
• Respond to guest requests promptly and courteously, ensuring a high level of guest satisfaction.
• Adhere to safety and sanitation standards, ensuring a safe and healthy environment for guests and staff.
• Keep track of housekeeping supplies and inform supervisors when stocks are low.
• Work collaboratively with other housekeeping staff and departments to maintain a smooth operation.
• Assist with deep cleaning and special projects as directed by the housekeeping supervisor.
• Follow all LEGOLAND New York Resort policies, procedures, and service standards, OSHA standards and procedures, safety and sanitation policies, and key control procedures.
• Follow appropriate standards of conduct, hygiene, uniforms and appearance.
• Work closely with other departments to ensure a seamless guest experience.
• Responsible for signing in and out a Radio for interdepartmental communication.
• Responsible for signing in and out for a Master Key to access guest rooms.

Qualifications:

• Previous experience in housekeeping or a related field is preferred but not required.
• Strong attention to detail, time management, and organizational skills.
• Ability to lift, carry, and move heavy items and stand for extended periods.
• Good communication skills and a positive attitude towards guests and team members.
• Willingness to work weekends, holidays, and varied shifts