Calling all Undersea Explorers! Are you ready to dive deep and explore all the fun ways to create “fintastic” memories with our guests?!

SEA LIFE Orlando is actively on the lookout to find fun-loving, enthusiastic individuals to join our Guest Experience Team!

We offer $14.50 per hour, flexible schedules, access to all of our Merlin attractions for you and your family, and a FUN work environment!

About the Role

Here at SEA LIFE Orlando, our Guest Experience Team’s mission is to adopt a guest obsessed culture and help create lifelong memorable experiences for our visiting guests.

As a Guest Experience Host, you will guide our guests on an underwater exploration to help them discover something amazing at our SEA LIFE Orlando Aquarium!

Working in various guest experience positions, you will help drive repeat visitation by delivering the highest standard of guest service, presentation, and product knowledge.

You will also ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

By applying for this role, you will have the opportunity to assume the following positions:

• SEA LIFE Guest Experience Host
• Coastal Rockpool Host
• Behind the Scenes Tour Guide

This is a Seasonal role with a tentative contract end date of July 1, 2025. All seasonal team members are invited to apply for a permanent role at the end of the season.

Responsibilities Include:

• Proactively seek out guest contact and display enthusiasm and boundless amounts of fun energy
• Demonstrates a passion for education and the SEA LIFE brands
• Must be comfortable and enjoy speaking in front of large groups of people
• Ensure that queue lines are managed in a safe way, to avoid overcrowding, while still delivering an excellent guest service
• Positions will require standing for extended periods of time

SEA LIFE Specific Duties:

• Deliver fun and engaging talks and animal interaction sessions.
• Help maintain the cleanliness of the aquarium.
• Share your knowledge of the oceans and educate our guests about conservation in a fun and upbeat manner.

Qualifications & Experience

• 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. 

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment.  As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. You can get in contact at NAPeopleHUB@merlinentertainments.biz