Birthday Party Host

About the Role

Do you have the magic in you to create memorable experiences for the love of fun? Are you excited to cast a spell of laughter and enjoyment on everyone around you? Want to join a team that creates smiles and memories globally every day? If so, you have the magic to join Team Merlin at Merlin Entertainments! We are currently on the lookout for enthusiastic, fun-loving individuals to join our Birthday Host Team and help make magical experiences for birthday party guests!

As a part-time Team Merlin Birthday Host, you will play an essential role in creating lifelong memories for our guests by providing an engaging and magical environment. Your role will include delivering the highest standards of guest service, presentation, and product knowledge to ensure an optimal and memorable experience for all visitors.

**Pay:** $16.50 per hour, paid weekly  
**Availability:** Must be able to work weekends, holidays, and at least one weekday

Responsibilities:

- Bring an enthusiastic, energetic approach to Guest Service, demonstrating the Merlin Values at every opportunity.
- Seek out guest contact with boundless fun energy, delivering unforgettable experiences to every birthday party guest.
- Manage extended lines safely and efficiently, ensuring an excellent guest experience throughout.
- Maintain well-stocked displays and points of sale in all public areas, keeping them clean and tidy for opening and throughout the day.
- Follow detailed opening and closing procedures as outlined in the department’s operating plan.
- Uphold Health, Safety & Security standards within the workplace, including compliance with COVID-19 policies and regulations.

• 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. 

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment.  As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. You can get in contact at NAPeopleHUB@merlinentertainments.biz.