LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Retreat inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun.
We’re looking for passionate and energetic Model Citizens to fill the role of Guest Experience Hosts across various departments. If you have a love for adventure and a knack for making people smile, we want you on our team!
Your Adventure Awaits:
🎟 Admissions Team:
The Model Citizens in our Admissions Department have a passion for ensuring guest happiness on all levels! As the first interaction with our guests, providing the highest level of guest service and being GUEST OBSESSED is a top priority.
Your mission will be to act as an ambassador for the LEGOLAND Resort, ensuring guests are provided with safe and fun experiences. You will assist with inquiries and be the friendly go to guests can come to for assistance. You will also be required to assist with traffic control, parking lot cleanliness and you will sell and scan tickets upon guest arrival. The job will also involve conducting opening, operating, and closing procedures.
🎢 Attractions Team:
Our Attractions AWESOME team, or ‘Model Citizens’, have a passion for roller coasters, fun, and keeping our guests safe. They’re in charge of giving excellent guest service, memorizing product knowledge, and making guests feel safe! Whether you’re operating the rides as an Attractions Operator or checking heights and restraints, you’ll spend your day outdoors interacting with children and giving them experiences they’ll cherish forever.
This role is all about guest service – so that means you should be friendly, out-going, and well presented, who can be trusted to look after our guests. You’ll need to be able to communicate in English and you’ll need basic reading and math skills. You must be over the age of 18 to be an Attractions Operator, and you must be able to work a variety of shifts including holidays and weekends. You should be able to work in a multi-cultural environment and be able to make quick decisions whilst working independently or in a team.
🌿Resort Quality Team:
As a Host in Park Presentation, you’ll oversee maintaining the high standard of cleanliness that LEGOLAND Florida Resort strives to accomplish. We’ll need you to make safety the number one priority and you will represent the Grounds department as a Park Ambassador. The work you’ll be doing could be the difference between a bad experience and an awesome day at our amazing resort.
🎭 Resort Experience Team:
The Resort Experience role is responsible for helping LEGOLAND Florida Resort Guests find their seats, disseminate information about the show and the resort, distribute special effects glasses as necessary, and participate with the show to encourage audience participation. The role has high visibility within the venues, functioning as a greeter, support for the show, and assisting Guests as necessary. Reports to the team leaders and area leaders in the day-to-day operations of the venue and in maintaining the high standards of the resort / guest experience.
🛍 Retail:
The Model Citizens in our Retail Department have a passion for ensuring guest happiness on all levels! You will be performing a variety of duties related to the display and sale of merchandise items including preparing inventory for sale, processing sales, maintaining retail locations and ensuring positive guest service to park visitors.
Health and Safety
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.
Software Powered by iCIMS
www.icims.com